Jan 27, 2020
Entrepreneurs are rightfully focused on delivering a great product or service, but they often forget to actually deliver a great experience too. They're not the same thing! In this episode, host Jason Feifer digs into some lessons learned from a bad restaurant experience, and then talks to customer experience expert...
Jan 20, 2020
When the home security company SimpliSafe launched, it marketed itself entirely towards renters. After all, they were an underserved marketplace—no other home security system was made for people who rent apartments. But SimpliSafe wasn't growing as fast as its founders expected, so it dug into its customer data...
Jan 13, 2020
To start the year 2020 right, take some lessons from the business world of Mark Wahlberg—who diligently, thoughtfully built himself into the most disciplined man in...
Jan 6, 2020
Do you sometimes feel like a loser? So does legendary fashion designer Diane Von Furstenberg—and she admits it here! In this episode, Diane shares a healthy perspective on life... and how the most important thing is owning what you...