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Problem Solvers

Jul 29, 2019

SwagUp COO Artem Mashkov had a problem: His employees were miserable and making mistakes. But instead of blaming them, he looked internally—and discovered a hiring system that was recruiting the entirely wrong kind of employee. Then he made some big changes in how SwagUp hires... leading to sometimes...


Jul 22, 2019

When a company is in trouble and needs someone to make change, they call Matt Hulett. He's now the president of Rosetta Stone, and is in the process of rethinking the company's entire product offering. How does a guy like this operate? In this episode, Matt shares the three-step approach he takes to turning a...


Jul 15, 2019

Right now, as you listen to this show, someone out there might be thinking about hiring or partnering with you—but they can't, because you haven't put enough of yourself out there. On this episode, we discuss fear and self-promotion with Kassi Underwood, an author and coach who focuses on overcoming...


Jul 8, 2019

How do you regain your employees' trust? It was a question Eric Wheeler wrestled with after his company, 33Across, had to pivot and lay off 70% of his workforce. He needed to keep his remaining talent focused, and recruit new people to execute a brand new vision. So he tried something new: Radical transparency. He'd...


Jul 1, 2019

NerdWallet grew quickly -- within four years, it had hired 50 people and raked in a ton of cash. Founder Tim Chen thought it was going great. But then he uncovered a major problem: His company culture had gone rotten without him realizing it. And to fix it, he needed to rethink who he hired and the environment they'd...